IT & Cloud Management

At Akross IT, we deliver comprehensive IT & Cloud Management services that help businesses optimize performance, reduce operational overhead, ensure compliance, and stay secure—all while maximizing ROI from their cloud investments.

Key Capabilities of Our IT & Cloud Management Services​​

Hybrid and Multi-Cloud Support
Manage and monitor infrastructure across AWS, Azure, GCP, on-premises, and private clouds with unified visibility and control.

Infrastructure Provisioning and Lifecycle Management
Automate provisioning, scaling, and decommissioning of resources to ensure optimal usage and cost efficiency.

Cloud Cost Optimization
Implement tagging strategies, rightsizing, and reserved instance planning to reduce cloud spending without compromising performance.

Performance Monitoring and SLA Management
Track application and system performance using modern APM tools, ensuring uptime, reliability, and SLA compliance.

Security and Compliance Management
Integrate continuous security scanning, threat detection, policy enforcement, and compliance audits into your cloud operations.

Backup, Disaster Recovery, and High Availability
Design and manage robust data backup strategies, disaster recovery workflows, and fault-tolerant architectures across regions and zones.

Automation and DevOps Alignment
Leverage Infrastructure as Code (IaC), CI/CD pipelines, and container orchestration to streamline cloud operations and reduce manual interventions.​

Our IT & Cloud Management Process​​


Discovery and Infrastructure Assessment


We start by mapping your existing infrastructure, platforms, and services.


This includes performance metrics, dependency diagrams, security postures, and cloud billing profiles. Our team identifies bottlenecks, underutilized assets, and operational gaps to shape your IT management strategy.

Centralized Monitoring and Operations Setup


We deploy centralized monitoring stacks using tools like Prometheus, Grafana, CloudWatch, or Azure Monitor. Dashboards are customized to track performance, service health, SLAs, and availability.


Alerting pipelines ensure teams are notified in real-time for rapid incident response.

Automation of Provisioning and Configuration


Next, we automate routine tasks like server provisioning, container deployment, and configuration drift management. Using IaC frameworks (Terraform, CloudFormation, ARM templates), we ensure repeatable, scalable infrastructure deployments across all environments.

Patch Management and Compliance Enforcement


Our automated patching routines ensure operating systems, middleware, and critical services are always up-to-date. Vulnerability assessments, compliance scans, and configuration baselines help maintain a secure and audit-ready environment.

Cloud Spend Optimization and Rightsizing


We analyze usage patterns, licensing models, and workload behavior to identify cost-saving opportunities.


Unused or underutilized resources are decommissioned or resized.


Reserved instance planning and autoscaling configurations are implemented for budget predictability.

Incident Management and Root Cause Analysis


Using AI-powered observability and log analytics tools, we detect anomalies and diagnose root causes swiftly.


Incident response playbooks are developed to ensure continuity, fast recovery, and minimal impact on business operations.

Governance, Reporting, and Continuous Improvement


We configure detailed reports on compliance, resource health, and performance.


Regular reviews help refine policies, optimize usage, and track improvements.


Continuous feedback loops align IT performance with evolving business needs and innovation goals.

Use Cases We Support

Hybrid Infrastructure Management

Seamlessly manage resources across cloud and on-prem with unified policies, automation, and monitoring.

Multi-Cloud Strategy Execution

Operate confidently in multi-cloud environments with standardized operations and cross-platform integrations.

IT Operations Modernization

Replace legacy IT practices with modern automation, observability, and service desk integrations (e.g., ServiceNow).

Application-Centric Cloud Ops

Manage applications with cloud-native tooling, focusing on performance, resilience, and user experience.

Compliance-Driven Cloud Management


Ensure infrastructure and data handling meet standards like GDPR, HIPAA, ISO 27001, and more.

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